Privacy Policy
Last updated: July 28, 2025
Information We Collect
We collect information you provide when you submit a case, contact us, or register for the Client Portal. This includes your name, practice name, email, phone, and any files you upload (such as STL or DICOM files). We also collect technical information about how you use our website.
How We Use Information
We use the information you provide to process cases, respond to inquiries, provide technical support, and communicate with you about your cases. We do not sell your information to third parties.
Case Files and Patient Data
Case files you submit may contain patient data. You are responsible for ensuring you have the necessary patient consent and comply with HIPAA and other applicable privacy regulations before submitting files to us. We handle submitted files with appropriate care and use them only for the purpose of processing your case.
Data Retention
We retain case files and related records for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated non-case data at any time.
Cookies and Analytics
Our website may use cookies and analytics to understand how visitors use the site. You can control cookies through your browser settings.
Your Rights
You may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us using the information below.
Security
We take reasonable measures to protect the information you provide. However, no method of transmission over the internet is completely secure.
Contact
ALL-ON-X ARTIFEX
101 S. Whiting Street, Suite #107, Alexandria, VA 22304
(703) 473-5641